Shipping + Delivery
SHIPPING METHODS & COST
**FREE DOMESTIC SHIPPING (within Hong Kong)**
**FREE INTERNATIONAL SHIPPING OVER $105 USD** We do offer free international shipping for orders over $105 USD regardless of region, so please do take advantage of that.
All orders process & ship within 3-4 business days after being placed. Domestic orders are expected to arrive within 1-2 business days after your order is shipped. International orders are expected to arrive 7-14 business days after your order has been shipped. Once your order is placed, you should receive a confirmation email within 24 hours with a link to track your order and another email once it ships. We do not offer tracking information for international orders at the moment.
Please see estimates below:
LOCATION |
POSTAL COURIER |
SHIPPING ESTIMATE |
Hong Kong |
SF Express- FREE |
1-2 business days |
Other parts of Asia |
Standard Fee- $9.00 USD Spend over $105 USD- FREE |
7-14 business days 7-14 business days |
Rest of the World |
Standard Fee- $20.00 USD Spend over $105 USD- FREE |
7-14 business days 7-14 business days |
Other parts of Asia includes: Mainland China, Indonesia, Japan, Macao SAR, Malaysia, Philippines, Singapore, South Korea, Thailand, Vietnam, Cambodia
Please keep in mind that these are estimated windows based on estimated delivery dates provided by our carriers. We’re always working our hardest to get your packages to you as quickly as possible, but in the rare chance your package is not delivered within the estimated time frame, we are not responsible for any unforeseen delays.
INTERNATIONAL ORDERS
All international orders are shipped Delivered Duties Unpaid (DDU). Please note that your order ships from HK and may be subject to additional custom fees upon delivery. While we try out very best to keep international shipping costs low, your country's import fees are out of our control. Thank you for your understanding.
LOST OR STOLEN PACKAGES
Please make sure to send your packages to a secure address. Once your package is in the hands of a shipping carrier, it becomes the responsibility of the shipping carrier. If your package is lost or stolen in the delivery process or once it is delivered, please file a report with your shipping carrier and notify us asap by emailing info@alfaathleisure.com or fill out the form at the Contact Us page. We'll review all cases and will do our best to send out a replacement order or issue a store credit.